FREQUENTLY ASKED QUESTIONS
WHERE IS J&D CAKES LOCATED?
We are located at 281 N Federal Highway, Boca Raton, Florida 33432 (store at rear of Vacuum City). You can also enter at 280 N Dixie Highway.
Our building is between the Trek Bicycle Store and Sixt Rent A Car. We
are a fully certified commercial kitchen and fully insured.
WHAT DAYS AND TIME ARE YOU OPEN? |
Mon |
Closed |
Tue -Sat |
10:00 am - 2:00 pm |
Sun |
Closed |
HOW MUCH DOES
A SPECIALTY CAKE COST?
Our specialty cakes are priced according to design and number of tiers. Delivery fees are additional and are determined by the distance, time, and setup requirements. Equipment (risers, boards, pillars, rental items, etc.) is additional and is determined by the size and setup requirements of the cake
CANCELLATION POLICY
We do not issue refunds if you cancel your order but we will issue you a credit for a future purchase.
No cancellation (NO REFUNDS) if your order is within 5 days of your order or delivery date.
HOW FAR IN ADVANCE SHOULD I ORDER?
It is advisable for you to book months in advanced in
order to hold the date but the following is our general
rule.
- 2 days in
advance for regular cakes
- 2 to 3 weeks in advance for custom designed cakes
For wedding cakes, it is highly
recommended that you place your order a minimum of four to
six months in advance. Reservations are taken on a first
come, first served basis, and a 50% nonrefundable deposit is
required. All deposits and payments are nonrefundable and
nontransferable. If your date is nearly booked before
you have an opportunity to meet with us then i suggest that
you send in a nonrefundable deposit to hold your
reservation.
For birthday cakes and other events, you must place your
order 2 weeks in advance. A 50%
nonrefundable deposit also applies.
HOW MANY SERVINGS SHOULD I ORDER?
The number of servings depends on your number of guests.
Refer to the table below:
Tiers |
Cake Size (Round) |
Approximate
Servings |
2 |
6"x8" |
30 |
2 |
6"x10" |
35 |
3 |
4"x6"x9" |
40 |
3 |
6"x8"x10" |
50 |
3 |
6"x9"x12" |
75 |
3 |
6"x10"x14" |
100 |
4 |
6"x8"x10"x14" |
150 |
4 |
6"x9"x12"x16" |
175 |
4 |
6"x10"x14"x18" |
200 |
5 |
6"x8"X10"x12"x16" |
225 |
HOW MUCH DO THOSE SPECIAL DECORATIONS SUCH AS YOUR HANDMADE
SCULPTURES COSTS?
Our special decorations such as sculptures, figurines and sugar flowers
are meticulously made by hand. Prices vary depending on the
intricacy of design. we will evaluate the design and
calculate the number of hours that it will take to complete
the sculpture or decor element.
WHERE DO YOU DELIVER AND HOW MUCH?
Delivery
charge depends on delivery address.
CAN WE SCHEDULE A CAKE CONSULTATION? ANY REQUIREMENTS PRIOR TO BOOKING A CONSULTATION?
The initial design consultation can be done in the store via
an appointment and continue
via phone and email. We request that you
determine your overall budget for your cake prior to
your consultation. Also please send a cake
picture that you like via email before the consultation so
we know what type of design you are looking for.
For the cake tasting, we provide
three to four cupcake samples of
what we have in the store that day that you can bring home
to try. Cake tasting
samples are only for wedding cakes or cakes serving at least
50 people.
If you want to try
a specific cake flavor, you will need to purchase a
cake. The smallest cake we make is a 5 inch which is
$55 plus tax.
MAY I SUPPLY DESIGN IDEAS?
We welcome design ideas from our clients since we cater to your personal taste and style.
We have a portfolio of original designs that you can
also review. We do not copy cakes produced
by other cake decorators or published in magazines and books.
However, feel free to bring in
pictures,
magazines, or books that will assist us in
determining your desired cake style.
HOW DO I PAY MY ORDER?
Cash or credit card are accepted forms of payment. No
checks please.
WHAT ARE THE TERMS WITH RENTED ITEMS?
Securities are placed on a credit card or cash for rented
items such as risers, boards, pillars, etc plus rental fee. You have
up to 3 days
to return the item or the security will not be refunded.
|